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SOC Active — Monitoring 24/7/365

Managed IT & Cybersecurity for Central Texas

Teleon delivers enterprise-grade cybersecurity and managed IT services purpose-built for small and mid-sized businesses — with deep specialization in healthcare and government.

<15min Mean Detection Time
99.9% Uptime SLA
24/7 SOC Coverage
500+ Endpoints Protected
Compliance & Frameworks
HIPAA Compliant
NIST CSF
NIST 800-53
SOC 2 Aligned
StateRAMP

Complete IT & Security Coverage

From day-to-day IT management to advanced threat response — Teleon covers every layer of your technology stack so you can focus on your mission.

Managed IT Services

Full-spectrum IT management covering your entire infrastructure — servers, endpoints, networks, and everything in between. Proactive monitoring and maintenance keep issues from ever reaching your team.

  • Proactive monitoring & maintenance
  • Patch management & updates
  • Network infrastructure management
  • Asset lifecycle management
  • Vendor management & coordination
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Managed Detection & Response

MDR goes beyond monitoring. Our threat hunters actively pursue adversaries within your environment, rapidly containing incidents before they escalate into full-blown breaches.

  • Advanced endpoint detection (EDR)
  • Proactive threat hunting
  • Automated & human-led response
  • Ransomware containment & rollback
  • Post-incident forensics & reporting

IT Helpdesk & Support

Fast, friendly, expert support when your team needs it. Real human technicians — not bots — available via phone, email, or chat to resolve issues and keep your people productive.

  • Multi-channel support (phone, email, chat)
  • Tiered Level 1–3 technical support
  • Remote & on-site resolution
  • User onboarding & offboarding
  • SLA-backed response times

Cloud Management

Secure, optimize, and govern your cloud environment. From Microsoft 365 hardening to multi-cloud infrastructure management, we ensure your cloud works reliably and stays protected.

  • Microsoft 365 & Azure management
  • Cloud security posture management
  • Backup & disaster recovery
  • Cost optimization & rightsizing
  • Identity & access management (IAM)
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Compliance & Risk Management

Navigate complex regulatory landscapes with confidence. We help healthcare and government organizations achieve and maintain compliance with the frameworks that matter most.

  • HIPAA risk assessments & remediation
  • NIST CSF & SP 800-53 alignment
  • StateRAMP & FedRAMP readiness
  • Policy & procedure development
  • Security awareness training
Learn more

Built for the Sectors That Can't Afford Downtime

From regulated industries to fast-moving businesses, Teleon brings purpose-built IT and security expertise to the organizations that need it most.

Healthcare

Patient data is the most targeted information on the internet. We protect clinics, medical groups, and health networks with HIPAA-aligned security that doesn't interfere with care delivery.

HIPAA HITECH HL7 / FHIR HHS 405(d)
  • EHR & medical device security
  • Protected Health Information (PHI) safeguards
  • Annual HIPAA risk analyses
  • Breach response & notification support
  • Staff security awareness training

Government & Public Sector

State and local agencies are under increasing pressure to modernize IT while meeting strict compliance mandates. Teleon helps public sector organizations stay secure, efficient, and audit-ready.

NIST 800-53 StateRAMP FedRAMP FISMA
  • StateRAMP & FedRAMP alignment
  • Cybersecurity policy & governance
  • 24/7 threat monitoring & incident response
  • Secure remote access & identity management
  • Audit preparation & documentation

Legal & Law Firms

Law firms handle some of the most sensitive data in existence — client privilege, litigation strategy, financial records. A breach isn't just an IT problem; it's a liability. We keep your practice protected.

ABA Model Rules SOC 2 GDPR
  • Attorney-client privilege data protection
  • Secure document management & DMS integration
  • Email encryption & data loss prevention
  • Business continuity & disaster recovery
  • Remote & hybrid workforce security

Finance & Insurance

Financial organizations are prime targets for fraud, ransomware, and data theft. We deliver the layered security and regulatory alignment that regulators and customers expect.

GLBA PCI-DSS SOC 2 SEC / FINRA
  • GLBA Safeguards Rule compliance
  • PCI-DSS scoping & gap remediation
  • Fraud detection & insider threat monitoring
  • Multi-factor authentication & zero trust
  • Encrypted backup & rapid recovery

Education

Schools and universities face unique challenges: limited IT budgets, open networks, and sensitive student records. We help educational institutions stay compliant and cyber-resilient.

FERPA CIPA NIST CSF
  • Student data & FERPA compliance
  • Network segmentation & content filtering
  • Device management for staff & students
  • Google Workspace & M365 administration
  • Ransomware protection & recovery planning

Professional Services

Consulting firms, accountants, HR companies, and agencies depend on reliable, secure technology to serve their clients. We handle your IT so you can focus on your craft.

SOC 2 GDPR CCPA
  • Fully managed IT & helpdesk support
  • Microsoft 365 & productivity stack management
  • Secure client data handling & encryption
  • Business continuity & backup solutions
  • Scalable infrastructure for growing teams
Endpoints Protected
Uptime SLA
Mean Detection Time
SOC Coverage

Always On, Never Late

Our SOC operates around the clock. Threats don't follow business hours — and neither do we.

Dedicated Account Teams

You'll always know who's managing your account. Real relationships, not ticket queues.

Proactive, Not Reactive

We identify and eliminate threats before they become incidents — saving you cost and downtime.

Transparent Reporting

Monthly executive reports and real-time dashboards keep your leadership fully informed.

Your IT Partner, Not Just a Vendor

Most IT companies show up when something breaks. Teleon is different — we become an extension of your team, invested in your long-term success and security posture.

01

Domain Expertise Where It Counts

Our team has specialized certifications and hands-on experience in healthcare and government IT — not just general cybersecurity.

02

Contractual SLAs That Hold Us Accountable

Every engagement comes with enforced response and resolution time commitments — so you always know what to expect from us.

03

Enterprise Tools for Every Organization

We leverage the same security platforms used by Fortune 500 companies — delivered with the responsiveness and care a large enterprise vendor simply can't offer.

04

Georgetown-Based, Nationally Capable

We're local to Georgetown, TX — available on-site when it matters — and equipped to serve clients anywhere in the country.

Up and Running in Days, Not Months

Our streamlined onboarding process gets you protected fast, with minimal disruption to your operations.

01

Discovery Call

We learn about your environment, compliance requirements, pain points, and goals — no pressure, no obligations.

02

Free Assessment

Our engineers perform a comprehensive technology and security assessment, identifying gaps and risks at no cost.

03

Custom Proposal

You receive a tailored service plan with a clear project timeline and defined deliverables — no ambiguity.

04

Onboard & Protect

Our team deploys tools, configures monitoring, and integrates with your workflows — fully protected within days.

Trusted by Organizations That Can't Compromise

"Teleon transformed our security posture in under 60 days. After our previous provider missed a ransomware indicator, we needed a partner we could actually trust — Teleon delivered. Their SOC caught two intrusion attempts in our first month alone."
RK
Robert K.
COO, Regional Medical Group
"Client confidentiality isn't just an ethical obligation — it's the foundation of our practice. Teleon understood that from day one. They locked down our document management, secured our email, and gave us visibility into our environment we never had before. Exactly what a firm like ours needs."
JP
James P.
Managing Partner, Boutique Litigation Firm
"We handle sensitive policyholder data every day, and our old IT setup was not built for that responsibility. Teleon came in, assessed our gaps honestly, and built out a security program that actually fits how we operate. The helpdesk support alone has been a game changer for our agents."
SL
Sandra L.
Operations Director, Independent Insurance Agency

Common Questions About Managed IT & Cybersecurity

Answers to the questions Georgetown and Austin-area businesses ask us most.

What is a managed IT service provider (MSP)?

A managed IT service provider takes over the ongoing management, monitoring, and support of your technology environment under a recurring agreement. Instead of calling a technician when something breaks, your MSP proactively maintains your systems — handling patching, monitoring, helpdesk support, security, backups, and cloud infrastructure. Teleon serves as the outsourced IT department for Georgetown and Central Texas businesses that want enterprise-quality IT without the overhead of a full internal team.

Does a small business really need a Security Operations Center (SOC)?

Yes — and increasingly so. Over 43% of cyberattacks target small businesses, precisely because most lack 24/7 monitoring that would catch threats in real time. Ransomware, phishing, and business email compromise don't discriminate by company size. Teleon's 24/7 SOC & SIEM service gives Georgetown-area SMBs the same continuous threat detection that enterprise companies rely on — without the cost of building and staffing an internal security operations center.

How is Teleon different from a local break-fix IT company?

Break-fix IT is reactive — your provider only shows up after something fails. Teleon is proactive: we monitor your environment continuously, identify problems before they cause downtime, and handle routine maintenance automatically. We also bring specialized security capabilities — SOC, MDR, and compliance management — that a typical break-fix shop can't offer. Our model aligns our incentives with yours: we succeed when your environment stays healthy.

What industries does Teleon specialize in?

Our deepest expertise is in healthcare and government — industries where compliance requirements, data sensitivity, and operational continuity demands are highest. We work with medical practices, dental offices, behavioral health providers, law firms, financial advisors, insurance agencies, local government agencies, and professional services firms throughout Georgetown, Round Rock, Cedar Park, and the broader Austin metro.

How quickly can Teleon onboard a new client?

Most clients are fully onboarded within 2–4 weeks. We start with a free technology and security assessment, build a tailored service plan, and begin deploying our monitoring and security tooling. For clients with urgent needs — an active security incident, a compliance deadline, or a failed IT transition — we can accelerate the process significantly.

Where is Teleon located and what areas do you serve?

Teleon is headquartered in Georgetown, TX (78626). We provide on-site support throughout Georgetown, Round Rock, Cedar Park, Leander, Pflugerville, and the Austin metro area. Our remote-first delivery model also allows us to support clients nationwide — particularly for cloud management, SOC monitoring, HIPAA compliance, and Microsoft 365 services that don't require a physical presence.

From the Blog

Practical cybersecurity and IT guides written for Georgetown and Central Texas businesses.

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Organization?

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Whether you're looking for a full managed IT partnership or just a second opinion on your security posture, we're here to help — no hard sells, ever.

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Nationwide — Remote-first delivery

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